The moment a job is booked, WhatsApp takes over. Confirmed, reminded the night before, told the driver is on the way with the car and reg, and asked for the Google review right after drop-off. All automatic, from your number, in your own words.
★★★★★ The same engine got a local clinic 63 new Google reviews in 9 weeks ↗Here is exactly what your passenger sees, from booking to review. Every message fires on its own, triggered by your dispatch system or diary. And every single one is customisable, word for word, so it sounds like your firm.
A job goes in your dispatch system or diary. Within seconds the passenger gets a confirmation with the time, pickup and destination. No callback, no "did they actually book me" doubt.
Instant · triggered by your dispatch system or diaryEarly airport runs get a reminder the evening before. The passenger is packed and ready, nobody oversleeps, and your 4am no-show fare problem quietly disappears.
Evening before early jobsName, car and reg plate, sent as the driver sets off. The passenger knows exactly what to look for, and your office phone stops ringing with "where's my taxi?"
As the driver is dispatchedFriday night, every line busy, someone rings out. Within seconds they get a message asking where they are and where they're going. That fare stays yours instead of going to the next number on Google.
Seconds after a missed callAfter drop-off, happy passengers get asked for a Google review while the good ride is still fresh. Do that on every job, every day, and no firm in town can catch you.
Shortly after drop-offWhen someone searches "taxi near me", the firm with hundreds of recent Google reviews gets the call. Most firms never ask. This asks every passenger, after every ride, relentlessly.
Every single message is customisable. The wording, the timing, the tone, what it includes and what it never says: all specific to your firm. Change any of it whenever you like, add as many steps as you want. All included, nothing is an upsell.
The £200 covers the build: connecting your dispatch system or diary, writing your messages, pairing your WhatsApp and testing the whole journey end to end. The £59 covers the running of it: hosting, the health watchdog, the message log, and any wording or timing changes you want along the way.
Tell me roughly how many jobs a week you run and what you want handled. I reply the same day, usually within the hour.
Fitting for the irony, the fastest way to ask about WhatsApp automation is on WhatsApp. It lands with Jamie, the person who builds and runs it.
WhatsApp Jamie