The whole journey

One booking. Five messages. Zero from you.

Here is exactly what your client sees, start to finish. Every message fires on its own, triggered by your booking system. And every single one is customisable, word for word, so it sounds like you and says exactly what your business needs.

★

Your Business

business account

Monday 20 July

Hi Sarah, your appointment is confirmed for Tuesday 22 July at 2:00pm. See you then.09:14

Tuesday 22 July

Morning Sarah. Just a reminder your appointment is today at 2:00pm. If you can no longer make it, please give us 48 hours' notice.08:00

Hi, any chance I could move to Thursday?08:22 ✓✓

No problem. Your appointment has been moved to Thursday 24 July at 2:00pm.08:23

Thursday 24 July

Morning Sarah, quick reminder: 2:00pm today. See you soon.08:00

Thanks for coming in today, Sarah. Everything you need to know before your next visit is in your welcome note. Any questions, just reply here.16:45

Hope you're happy with how today went. If you have a spare minute, a quick review really helps us.19:30

Just left you a 5 star ⭐20:05 ✓✓

Today

☎ Missed call · 11:38

Hi, sorry we missed your call just now. We're with customers at the moment, but reply here and we'll sort whatever you need.11:38

Hi! How much do you charge, and could you fit me in Saturday?11:42 ✓✓

Thanks, that's gone straight to the team as a priority. Someone will be with you in a few minutes.11:42

Hi, Sam here. Of course! Prices start at £40 and we've got Saturday 10:15am free. Shall I book you in?11:47

Yes please!11:49 ✓✓

You're booked: Saturday 26 July at 10:15am. See you then.11:51

Amazing, thank you! 😊11:52 ✓✓

↓

Type a message

➤

The ⚡ labels are part of this demo, not the message. Your customers just see a normal WhatsApp, and every message is reworded to sound like your business.

The booking lands

Your booking system gets a new appointment. Within seconds, a confirmation goes out on WhatsApp with the date, time and treatment. No copy-paste, no forgetting.

Instant · triggered by your booking system

The morning reminder

On the day, everyone booked in gets a reminder before they set off, with your cancellation policy attached so late drop-outs have no excuse.

Morning of the appointment

They reply, and it just works

It is a real WhatsApp thread, not a bot wall. They can reply to move, cancel or ask a question. Reschedules go back out as a fresh confirmation automatically.

Two-way, any time

The no-show gets chased

If someone does not turn up, a notice goes out without you having to have the awkward conversation. Your policy, sent politely, every single time.

Automatic after a missed slot

The review request

That evening, happy clients get asked for a review while it is still fresh. This is the part most businesses never get round to, and it is the part that compounds.

Evening after the appointment

The part that compounds

This thing is a review machine.

Most businesses only ask for a review when they remember, which is never. This asks every single happy client, the same evening, while the visit is still fresh. Roughly 1 in 6 people asked leaves a review. Unprompted, most businesses get about 1 in 50.

New Google reviews in 9 weeks, about one a day

From 354 automatic requests, each sent at 7:30pm the evening after the visit. Roughly 1 in 6 clients asked said yes.

5.0★

340+ Google reviews on the clinic it runs for

A clinic that sits about 10 appointments a day, four days a week. The dates are public. Don't take my word for it, go and count them.

See the reviews on Google ↗

Yours, not a template

Your words. Your steps. As many as you want.

Every single message is customisable. The wording, the timing, the tone, what it includes and what it never says: all specific to your business and your needs. Change any of it whenever you like, add as many steps as you want. All included, nothing is an upsell.

The same reminder, business one

Good morning Mrs Shaw. A gentle reminder of your consultation today at 2:00pm. Should you need to rearrange, we kindly ask for 48 hours' notice.

The same reminder, business two

Alright Dave, you're in the chair at 2 today. Runnin' late? Just gis a shout 👊

One step, two businesses, their own words. Yours will sound exactly like you.

Booking confirmations Appointment reminders Reschedule messages Review requests No-show notices Aftercare instructions Missed-call follow-ups Enquiry alerts to your phone Consent form chasers Birthday messages Rebooking nudges Anything else you dream up

The nine lit up are running live right now. The rest are a request away, included in the £59.

FAQ

The honest answers.

Does it work with my booking system? +

Yes. As long as you have some sort of booking system or calendar, we can make this work for you. It has already been wired into a full CRM and diary system, website booking forms and calendars, and if yours is unusual, that is my problem to solve, not yours.

Do my clients need anything installed? +

No. They get a normal WhatsApp message from your number, in the app they already use every day. That is the entire point: no portal, no app, no login. Open rates on WhatsApp are far higher than email because people actually read it.

Can they reply, or is it a robot? +

They can reply, and it lands in your normal WhatsApp. The automation handles the predictable messages so you do not have to, but a real conversation is always one reply away. Nobody gets trapped talking to a machine.

What happens if WhatsApp disconnects? +

This is the bit most setups get wrong. A watchdog checks the channel around the clock. If it drops, it alerts and re-pairs, rather than silently sending nothing for a fortnight while you wonder why nobody is turning up. There is also an email fallback so the message still gets through.

Why a monthly fee? +

Because it is a live service, not a one-off file. The £59 pays for the hosting it runs on, the monitoring that keeps it alive, the message log, and me making changes when your prices, policy or wording change. No retainer, no minimum term, cancel whenever.

Start

Tell me what you need, and I'll tell you if it fits.

Tell me roughly how many appointments a week you run and what you want handled. I reply the same day, usually within the hour.

Or just message me.

Fitting for the irony, the fastest way to ask about WhatsApp automation is on WhatsApp. It lands with Jamie, the person who builds and runs it. Wolverhampton, UK.

WhatsApp Jamie

WhatsApp messages your customers. Automatically.