The moment someone books, WhatsApp takes over. Confirmed, reminded so they actually turn up, rebooked when they cancel, and asked for the Google review while they are still admiring the mirror. All automatic, from your number, in your own words.
★★★★★ 63 new Google reviews in 9 weeks for the skin clinic it runs on ↗Here is exactly what your client sees, from booking to review. Every message fires on its own, triggered by your booking system. And every single one is customisable, word for word, so it sounds like your salon.
Your booking system takes an appointment. Within seconds a confirmation goes out with the time, the stylist and the treatment. No copy-paste, no forgetting.
Instant · triggered by your booking systemThe day before, every client gets a reminder with your cancellation policy attached. Late drop-outs have no excuse, and the ones who need to move do it in the chat instead of just not turning up.
Day before, and morning ofIt is a real WhatsApp thread, not a bot wall. Clients reply to move, cancel or ask a question, and reschedules go back out as a fresh confirmation automatically.
Two-way, any timeSomeone cancels their 2pm at 11am. The slot goes out to your waitlist on WhatsApp, first to reply gets it, and dead chair time turns back into money. This is the feature that pays for the whole system.
The moment a cancellation landsThat evening, happy clients get asked for a review while they are still admiring the mirror. This is the part most salons never get round to, and it is the part that compounds.
Evening after the appointmentWhen someone searches "salon near me", the one with hundreds of recent Google reviews gets the booking. Most salons only ask when they remember, which is never. This asks every happy client, the same evening. Roughly 1 in 6 people asked leaves a review. Unprompted, most businesses get about 1 in 50.
Every single message is customisable. The wording, the timing, the tone, what it includes and what it never says: all specific to your firm. Change any of it whenever you like, add as many steps as you want. All included, nothing is an upsell.
The £200 covers the build: connecting your booking system, writing your messages, pairing your WhatsApp and testing the whole journey end to end. The £59 covers the running of it: hosting, the health watchdog, the message log, and any wording or timing changes you want along the way.
Tell me roughly how many appointments a week you do and what you want handled. I reply the same day, usually within the hour.
Fitting for the irony, the fastest way to ask about WhatsApp automation is on WhatsApp. It lands with Jamie, the person who builds and runs it.
WhatsApp Jamie