Classes reminded so they actually turn up, lapsed members nudged back before they cancel, failed payments chased politely, and happy members asked for the review after a great session. All automatic, from your number, in your own words.
★★★★★ The same engine got a local clinic 63 new Google reviews in 9 weeks ↗Here is exactly what your member sees, from joining to renewal. Every message fires on its own, triggered by your booking system. And every single one is customisable, word for word, so it sounds like your gym.
A class or PT session gets booked and the member gets an instant confirmation. New joiners get a welcome message that makes day one less intimidating.
Instant · triggered by your booking systemA few hours before class, everyone booked gets a nudge. No-shows drop, and freed slots can go to the waitlist instead of running a half-empty class.
Hours before each classMembers don't cancel on day one, they drift for six weeks first. After two quiet weeks they get a friendly nudge with this week's classes. Catch the drift early and the cancellation never happens. This is the step that protects your revenue.
After two weeks of no visitsA failed direct debit gets a friendly message with a payment link, instead of an awkward front-desk conversation three weeks later. Money that quietly leaks, quietly recovered.
When a payment failsAfter a great first session or a milestone, members get asked for a Google review while the endorphins are still going. People pick gyms on reviews and photos, in that order.
Timed to the high points"Gym near me" is won by whoever looks busiest and best loved. Hundreds of recent Google reviews is exactly that. Most gyms never ask a single member. This asks at every high point. Roughly 1 in 6 people asked leaves a review. Unprompted, most businesses get about 1 in 50.
Every single message is customisable. The wording, the timing, the tone, what it includes and what it never says: all specific to your firm. Change any of it whenever you like, add as many steps as you want. All included, nothing is an upsell.
The £200 covers the build: connecting your booking system, writing your messages, pairing your WhatsApp and testing the whole journey end to end. The £59 covers the running of it: hosting, the health watchdog, the message log, and any wording or timing changes you want along the way.
Tell me roughly how many members you have and what you want handled. I reply the same day, usually within the hour.
Fitting for the irony, the fastest way to ask about WhatsApp automation is on WhatsApp. It lands with Jamie, the person who builds and runs it.
WhatsApp Jamie