The moment someone books, WhatsApp takes over. Confirmed, reminded with your cancellation policy, consent forms chased before they arrive, aftercare sent after, and the review asked for while they are still glowing. All automatic, from your number, in your own words.
★★★★★ 63 new Google reviews in 9 weeks for the skin clinic it runs on ↗Here is exactly what your client sees, from booking to review. Every message fires on its own, triggered by your clinic system. And every single one is customisable, word for word, so it sounds like your clinic.
Your clinic system takes an appointment. Within seconds a confirmation goes out with the date, time and treatment, plus any form they need to fill in first.
Instant · triggered by your clinic systemConsultation forms, consent and patch tests get chased automatically before the visit, so nobody sits in reception filling in paperwork while your diary slips.
Before the appointmentOn the day, everyone booked in gets a reminder with your cancellation policy attached. They can reply to move or cancel, and reschedules go back out as fresh confirmations.
Morning of the appointmentAfter the treatment, the right aftercare note goes out on its own. Fewer worried follow-up calls, better results, and it makes the clinic look effortlessly professional.
After the visitThat evening, happy clients get asked for a review while the visit is still fresh. This is the exact engine behind the 63 reviews above, running in a real clinic today.
Evening after the appointmentWhen someone searches for a clinic near them, the one with hundreds of recent Google reviews gets the consultation. Most clinics only ask when they remember, which is never. This asks every happy client, the same evening. Roughly 1 in 6 people asked leaves a review. Unprompted, most businesses get about 1 in 50.
Every single message is customisable. The wording, the timing, the tone, what it includes and what it never says: all specific to your firm. Change any of it whenever you like, add as many steps as you want. All included, nothing is an upsell.
The £200 covers the build: connecting your clinic system, writing your messages, pairing your WhatsApp and testing the whole journey end to end. The £59 covers the running of it: hosting, the health watchdog, the message log, and any wording or timing changes you want along the way.
Tell me roughly how many appointments a week you do and what you want handled. I reply the same day, usually within the hour.
Fitting for the irony, the fastest way to ask about WhatsApp automation is on WhatsApp. It lands with Jamie, the person who builds and runs it.
WhatsApp Jamie